At HappyFly.store, we want you to be completely satisfied with your purchase of the FlyNova Flying Fidget Spinner Induction Drone UFO. In the unlikely event that you encounter any issues with your order, we have established a comprehensive Refund and Returns Policy to ensure a seamless and fair resolution.
- Returns Eligibility: We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Refund Process: Upon receiving your returned item, we will inspect it to ensure it meets the eligibility criteria. Once approved, we will initiate a refund to your original payment method. Please note that it may take several business days for the refund to be processed and for the funds to appear in your account.
- Return Shipping: The customer is responsible for the cost of return shipping unless the return is a result of our error or a defective product. We recommend using a trackable shipping service to ensure the safe return of the item.
- Damaged or Defective Items: If you receive a damaged or defective FlyNova Flying Fidget Spinner Induction Drone UFO, please contact our customer support team immediately. We will guide you through the return process and arrange for a replacement or refund, depending on your preference.
- Exchanges: Unfortunately, we do not offer direct exchanges. If you wish to exchange your item for a different color or model, please follow the return process and place a new order for the desired item separately.
- Customer Support: Our dedicated customer support team is available to assist you with any questions or concerns regarding returns and refunds. Please reach out to us through the contact information provided on our website, and we will be happy to assist you.
We value your satisfaction and strive to provide a smooth and hassle-free shopping experience. If you have any further questions or require clarification, please don’t hesitate to contact us.